CarXpert is an emerging brand in the country and is known for reliable and cost effective car service solutions. This makes CarXpert magnet for car owners who are looking for a high quality service at economical price.
In India, trend has been witnessed wherein after completion of warranty on a new car, around 65% of consumers migrate to local service workshops. The main reason for this migration is high cost of repairs in the authorized OEM workshops. While controlling 53% of the market share, local service workshops, which are essentially multi brand, provide economical car services, closer to home advantage and personalized services. However, they face major customer concern in terms of service quality, genuineness of spares and technical skills of the mechanics.
CarXpert looks at organizing the local multi brand service stations by providing them support in terms of systems & processes, provision of spare parts, training, customer connect and most importantly cashless tie ups with insurance companies.
Car service market, in terms of revenue, is poised to grow by more than 50% by year 2020. Presence of organized multi brand players, providing high quality repairs at economical price, can capture a major market share in this phase of exponential growth in car service industry. To cater to the market needs, CarXpert Franchise Solution has been launched to capture the fast growing multi brand car service market by providing high quality repairs at economical cost.